Menu
Download our Petland App today for information on your local Petland's Available Pets and Pet Supplies. All at the tips of your fingers!
Download our Petland App today for information on your local Petland's Available Pets and Pet Supplies. All at the tips of your fingers!
Please create a free account, or login by clicking here.
Petland Knoxville, Tennessee
May 4, 2023
Let me start off by saying, I love the snake we purchased. He is so sweet. He is a Bumblebee ball python. This is my first snake, and my husbands second one. He was very expensive. 425$ to be exact. And we did not know this particular kind of snake had a neurological disorder called “wobble”. This information was not disclosed to us when we purchased him. The girl we dealt with was kind and helpful. But I would have liked to know my snake would have a disability. And also, the next day after getting him, we found mites on him. Their only solution was to give us a refund and return the snake. Which we didn’t want to do because we love him and are already attached to him. We just feel robbed in a way. Paying 425$ for a snake with a disability we were not informed of, and also carrying mites. We requested them to treat the mites and refund what we spent on the bedding considering we have to throw it out because there are mites in it now, but they wouldn’t do that. I feel that is horrible customer service, especially when you spent so much money. Charging 425$ for a snake (that should be no more than 200$ I’ve learned) ESPECIALLY with wobble, and coming home WITH mites. Again we did not want to return the snake, we just wanted compensation for having to treat our new pet from parasites not even 1 day from purchase. It’s a shame I thought we had found a really great place, because again the employees while we were there were great. But if this is how we are treated after spending almost 700$ collectively on a snake and other supplies needed for him, we will not be returning.
What Is a Dog Harness? A dog harness is a type of equipment designed to secure and control a dog during walks or other activities. Unlike traditional collars, which put pressure...
Dogs possess an extraordinary sense of hearing, which allows them to detect and interpret sounds far beyond human capabilities. Their acute auditory system is finely tuned to pe...
Service dogs are well-trained professional dogs that help to those who need them. Each service dog has a specific set of skills that require training and testing to master. Serv...
Are you considering adding a fur-legged friend to your family? If so, this blog is for you. We have handpicked our Top-5 dog breeds based on their personality, temperament, and ...
Choosing a name for your new furry friend is an exciting and important decision. It sets the tone for their identity and becomes a part of their everyday life. With so many opti...
With winter here, it is important to take extra care of our furry friends. Dogs, just like humans, can be susceptible to the cold weather and may require additional measures to ...
Crate training is a popular method used by dog owners to train their furry friends. It involves using a crate or kennel as a safe and comfortable space for the dog to rest, slee...
Dogs are known for their playful and active nature, which often leads to accidents and injuries. One common injury that dog owners may encounter is a bleeding nail bed. A bleedi...
The average life expectancy of a dog varies based on several things. Keeping a proper diet, maintaining a healthy weight, and routine veterinarian wellness checks are all very i...
Halloween is a time of year when people get to dress up in creative and fun costumes, but it’s not just humans who can get in on the fun. Dogs can also join in the Hallowe...
Despite their intimidating appearance, larger dog breeds are generally well-tempered, caring, and friendly animals! Throughout history, many of these dogs have been relied on fo...
Dogs make great companions and quickly become a part of our family. They offer us years of joy and happiness and provide us with a lot of good. Each breed of dog varies and has ...