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Petland Knoxville, Tennessee
May 21, 2022
The staff is always friendly here. We go at least once a month. My daughter previously had a hamster from PetSmart for four years and it passed away. So we went just last night to pick out a new one. They had tons of hamster’s however I think sales are down. I have noticed the store smelling worse than normal. My oldest daughter found a hamster that she thought was blind. While looking at it the assistant came over and come to find out it had wet tail. Thankfully it was the only one in it’s habitat. They took it to the back to treat it. The new one my other daughter picked out was in a complete different bunch.
They have so many hamster’s right now that they are many almost full grown.
I think it’s still better than PetSmart but I feel the cleanliness of the shop has went down hill. Especially for the hamster’s. Wet tail is highly contagious and I’m concerned that noone noticed that poor sick hamster.
I hope our new little guy stays healthy.
I think like alot of places perhaps under staffed and low sales are causing issues. They really should run like a $10 special on these hamster’s though and find them home’s. There are at least 10 of them pretty much full grown, that’s how long they have had them and they are breeding in store and that’s not good if you have inner breeding.
I hope to see improvement when we visit again in a couple of weeks. If not I will have to stop doing business here just like we did at PetSmart.
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