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Petland Knoxville, Tennessee
February 13, 2021
I purchased a puppy from Petland about 2 weeks ago. The store was nice and clean and the staff were friendly and attentive. But, that being said, it has been a nightmare since then. Just a few days after bringing the puppy home she became lethargic and had a poor appetite. I decided to take her to my veterinarian that I know and trust.They did some testing and sure enough the puppy tested positive for parvo virus. She had a 50% chance of survival. They said her best chance for survival was to be hospitalized at Animal Emergency & Specialty Center in Knoxville. She was there for 4 days and is now home. But it cost me over $3,000!
Petland does have a veterinarian that will treat the purchased puppy with no cost to you but keep in mind this is the same vet that had just deemed the puppy “fit to be sold” just days before I bought her. Obviously I did not trust this vet as I am certain this puppy was sick before I even bought her.
I called Petland to let them know they sold me a sick puppy. They could have cared less. The girl I spoke to kept saying that they would not pay for any vet bills unless I brought the puppy to their vet. That was not my reason for calling. I am genuinely concerned for the other puppies there and for the people that buy them. Parvo virus is highly contagious and I am certain there will be other sick pups sold there. Buyers beware!!!