Some of Our 5-Star Reviews

Wow, worst customer service EVER!! I went in with a friend who needed to purchase something and I started browsing and found an area of bins that had all different types of Bully sticks. The sign said buy 3 get one free so I picked out 4 and stuck with the ones that were under $5.00 (this store is EXPENSIVE). At check out, the first young girl I worked with asked me if I wanted to sign up for the rewards program. I asked what it gave me and she said she had no idea. I asked if they had any brochures and she said, I don't think so. So I declined and she started checking me out. I told her the bullies were buy 3 get one free and she said she didn't know how to do that and needed a manager. Manager finally comes over and starts checking me out. I tell him about the special and he says, you have to be a member so I begrudgingly sign up. He rings everything up and tells me my total is $30 which shocked me. I should have said something then but paid and he quickly walked off. I looked at my receipt and saw that I was charged $18.00 for 2 bullies that rang up at $9.00 each. I went back to the counter and now it was different young girl. I explained to her that I did not pick out any bullies over $5.00 and the ones that rang up at $9.00 were in a bin marked at $4.99. After going back and forth and walking over to the bins, she tells me the price on the bin was wrong and they were $9.00 each (these are TINY bullies). I told her that is bait and switch and illegal and they can't do that. She said there was nothing she could do and I could wait again for the manager but he was busy with other people. After 3 epic fails with 3 different employees, I told her to refund all my money and I was out of there! TOTAL WASTE OF MY TIME! Don't shop here!!!

Elaine McCarthy

love my new pupper thank you so much!!!!

Vivy Henry

This place is awesome! Great staff highly recommend!

Patrick Henry

We bought a beautiful Italian greyhound and he's been a sweetheart so far. Caroline, the employee who helped us, was really nice to work with too. We are looking forward to many years with our new puppy!

Alejandro Cruz Vazquez

Shelby and Addison were super sweet and so helpful! Thank you both for all the help! Will be back soon!

Ashley Walker

Amy Martin

Tara was awesome! Fenway is our new part of the family !

Jason Allan

Highly recommend seeing josh and Alyssa! Easiest visit we’ve ever had! They were able to fix our problems and help pick the perfect puppy for us

Brandon Lankford97

Very easy to work with, very nice people!

Ella Humphreys

Addyson was super awesome and very informative. Bought a little Shih Tzu puppy that is so sweet. Kids and wife are very happy.

kyle carney

This place had everything we needed. Very clean as well! Tara was absolutely amazing as well!!!

samantha riddle

So cute and I love that you can pick up the animals
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Elizabeth Pierce